CHAT-YOUTH - Crisis Help and Assistance for youth during challenging Times (2023-2026)

chat-youth poster

Youth undergo personal and external crises in the current time of changes. Young people seek support and mental help online. There are different kinds of online counselling chat services (OCCS) that aim to support the well-being of young people. CHAT-YOUTH will produce information and facilitate stakeholders to information exchange and ethical reflection to improve the quality of starting and ongoing non-profit OCCS and to capacitate youth work in Europe.

The objective is to collect and analyse data about characteristics and good practices of OCCS that aim to support youth (<30) to overcome crisis with human help. In-depth analyses of topics and dialogues will be conducted. The research research will be shared and disseminated through participatory activities with European stakeholders and further developed into practical tools. The aim is to facilitate networking that will strengthen the links between research, practice and policy.

CHAT-YOUTH will produce knowledge about OCCS that will help to develop and evaluate ongoing and start new OCCS. A special focus will be on vulnerable groups, including youth from Ukraine. Networking will bring European stakeholders together to share experiences and to discuss quality as well as ethical issues, also after the end of the project.

Dissemination aims to contribute to improving OCCS, and eventually support youth in need as well as youth work, research and policy making.

We aim to inform our network on interesting events. You can send us suggestions to be linked.

12. - 14.6.2026 NYRIS 16th Nordic Youth Research Symposium Tampere, Finland. 
CHAT-YOUT will arrange the thematic working group number 11. CHAT-services as Crisis help and Assistance for youth during challenging Times


Photo: Kick-of meeting in Madrid 25.1.2024

meeting Madrid photo



ERASMUS+ KA220-YOU - Cooperation partnerships in youth.

Alexis Dewaele, Lien Goossens and Elke Denayer, Universiteit Gent, Belgium
Maria Cabello Salmerón, La Universidad Autónoma de Madrid, Spain
Katalin Felvinczi, Zsuza Kaló and Monika Rényi, Eötvös Loránd University, Hungary

Researchers in the Finnish Youth Research Network

Tuuli Pitkänen

Tuuli Pitkänen

Research Manager

PhD, Adjunct professor

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Researcher profile
Essi Holopainen

Essi Holopainen


Master of Social Sciences

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Researcher profile